Every single person at this place helped me find the best ring I could afford for my future wife. They worked with me a great deal regarding their prices until I was 100% satisfied. I was promised a specific size and colorless stone for free as long as I purchased a ring setting… I did receive the free colorless stone like I requested, but I received a much smaller size than was promised. To be honest I was very upset at first. After doing a lot of research I found out that there was no way for them to purchase the colorless larger size stone I had previously requested. However, they are a business and they need to make money, if they would have paid for the size I requested they would have lost money. I understand a business needs to make money which is why I was happy with the service because they understood that the stone being colorless meant more to me than the size. They had to make a choice in order to make me satisfied…as well as not to lose money on the ring. I appreciate the choice they made, but I would have appreciated it if they notified me of this size and carat de before I came in to pick the ring up. Overall I am very satisfied with how much they worked with me, even with the few issues that happened. They guarantee and provide a lifetime warranty on the setting AND the lose stone they ordered and placed in the ring for me (WITHOUT AN ADDED FEE, unlike most jewelers). Thank you all for doing the best you could do for me with the money that I had. I will continue to stop by this store on a regular basis to keep the ring cleaned as well as make other purchases in the future. This place is the real deal, just make sure you do your own homework before buying jewelry anywhere you choose to purchase from. Once again thank you all for your help and guidance! I will stop by this store anytime I’m in the area…. even if it’s just to check out anything new they may have put in the display cases.